With nearly 20 years of experience in the mechanical construction and service industry, Chris Carter has an intense passion for providing valuable solutions for customers. In his current role as vice president of service for St. Louis-based Murphy Company, the nation’s 16th largest mechanical contractor, Chris is responsible for leading both sales and operations.
Chris received significant management training and experience in previous roles with Murphy Company, Johnson Controls, and Berg Incorporated. His early experience as a craftsman and jobsite superintendent, followed by training in estimating, project management, service management, sales management, and overall leadership, provides keen insight into employee engagement, customer satisfaction, and operational excellence. His experience with complex, multi-disciplined organizations helped sharpen his people skills. Along with leading strategic direction for service, Chris plays a key role in identifying and developing improvement initiatives, defining group policy and procedures, and recruiting new talent. He also manages the performance and development of key service leaders and sales professionals.
Initially, Chris studied computer science at Louisiana State University and later completed his degree through the University of Phoenix in business administration with a focus on management. He also holds industry certifications in various disciplines and is a licensed commercial plumber in multiple states.
An active member of the Mechanical Service Contractors of America, Chris was elected to the MSCA board of managers in 2012. He served as the MSCA Chairman in 2017. He has served on the organization’s national education committee since 2010. He also is a member of the American Society of Healthcare Engineering (ASHE), the Building Owners and Managers Association (BOMA) and the International Facility Management Association (IFMA). Outside of work, Chris enjoys spending time with his wife, Christy, and their three children, Christiana, Christian and Colin, playing music and various sports.