We all have times in our personal and professional relationships when we’re disappointed in the way people interact with us or treat us. Times when the reality of a situation doesn’t align with the version or outcome we expected, and that’s very frustrating. Unfortunately, many of these cases occur when we have unknowingly handed over the power we have within us to manage our emotions and fail to align our expectations with reality. In this enlightening presentation, Dr. Conte shows how we can use that power we all have within us to build strong relationships, smooth over conflict and maintain a sense of self-worth.