Featured Speaker: Complaint Free Business with Will Bowen

Executives, employees and staff deal with hundreds of daily complaints from both customers and coworkers. In this fast-paced and funny presentation you will learn:

  • What’s wrong with complaining?
  • What is (and isn’t) a complaint?
  • The five reasons people complain.
  • How to stop complaining (and get others to follow suit)
  • Positive leadership in a negative world


You’ll leave inspired, mindful of your own complaints and motivated to approach complainers with new, simple and effective strategies.